Welcome to this week’s #SEOchat recap! Today, we’ll explore managing client expectations in eCommerce SEO campaigns. Balancing timeline and ROI can be challenging, but aligning expectations with realistic goals leads to success.
How do you manage client expectations in terms of timeline for SEO implementation for an eCommerce website, while maintaining a high level of ROI?
A1/1: Managing client expectations is crucial in maintaining a successful SEO campaign for an eCommerce website, and balancing the timeline for SEO implementation with a high ROI can be challenging.
Megan Newman | eCommerce
A1: Certainly try to find examples of previous work for similar sized sites and content. But nothing is ever 1-to-1. Try to review tactics and adjust every month, make sure the client understands the ecosystem we are in, and why we may turn on a dime sometimes. #SEOChat
TheMann00 – Jacob Mann
I explain that SEO is about long term stable growth… they nod like they understand. Then they immediately proceed to run an idea of how to grow overnight past me. And I then I take their money. What happens next is a real crapshoot
Mordy Oberstein *mediocre at best*
How do you manage client expectations in terms of timeline for SEO implementation for an eCommerce website, while maintaining a high level of ROI?
A2/1: The only 2 matrices that an eCommerce client wants to see: – Conversion rate – Revenue generated
Megan Newman
A2 Having any KPIs is a total win. Normally the first thing we need to do is explain what a KPI is.
Simon Cox
A2: Ecom KPIs to measure:
Average Order Value
Abandoned Cart Rate
Repeat CustomersThose would be my top 3 because they indicate the conversion rates from the SERPs and whether the keywords you are targeting are actually high value buyer keywords.
Sweepsify
How do you deal with client demands for quick results in terms of keyword rankings and organic traffic growth while keeping an eye on the ROI?
You MUST set expectations. You MUST control the flow of information, respectfully but if you do not guide their demands toward a reasonable ROI, then you both will fail.
Jeremy Rivera
What are the most effective SEO strategies to boost eCommerce website’s conversion rate, and how do you track the conversion rate to measure your success?
A4/1: Optimize product titles and descriptions to include relevant keywords and to highlight the features and benefits of the product. Improve the website speed to avoid frustrating the user with slow-loading pages (Change your hosting provider if required).
Megan Newman
A4: Improve content relevancy by targeting thw long tail keyword versions of your top keywords.
Sweepsify
A4) Control as many touch points as possible in the user journey. Ecommerce brands still need blogs. They function like sales associates in stores to answer questions, make recommendations, and guide customers along the path to purchase
Jonas Sickler
How do you prioritize SEO efforts for an eCommerce website with multiple product categories based on the expected ROI from each product category?
A5/1: Conduct a thorough analysis of the website by identifying categories that generate the highest traffic and sales. Prioritize products with the highest margins and seasons on which they sell better.
A5/2: Apply data-driven decisions by monitoring data through tools such as Google Analytics, Google Search Console. Prioritize product categories that demonstrate consistent high growth potential and align with the overall business strategy.
A5/3: Focus on product categories with stronger competition by identifying and matching the competitor’s website’s organic traffic.
A5/4: Capitalize on long-tail keywords with high purchase **intentions** to drive targeted traffic to the website’s specific product categories more efficiently.
Megan Newman
A5 you need to audit the site to understand what may be causing issues and then you can prioritise dependent on what the business needs to do. For example getting a tech audit together and building a schedule for that is important as tech can take a long time.
Simon Cox
Managing client expectations in an eCommerce SEO campaign is a delicate balancing act. By setting realistic goals, educating clients about KPIs, optimizing product descriptions and website speed, leveraging blogs as virtual sales associates, and relying on data-driven decision-making, you can foster a successful collaboration that leads to increased organic visibility, improved conversions, and long-term growth. Stay tuned for more insights and practical tips in our upcoming #SEOchat discussions. For expert guidance, consider partnering with an experienced eCommerce agency.
Remember, the key is to align client expectations with the dynamic nature of SEO, educate them about the process, and demonstrate the value of long-term growth strategies. T